Help! I have a project and I can't meet the deadline!


It happens to the best of us: we commit to something we're excited about, have every intention of completing it on time, and then something pops up out of the blue and we're left feeling overwhelmed and worried about the deadline.  What matters in these situations, as in most of life's little hiccups, isn't the problem itself but how you handle it.  First off, don't panic. Obviously understands that, while deadlines are important, sometimes problems do arise.  Generally speaking, we can be flexible if you follow a few simple rules of thumb.

1) Don't ghost us.

No one likes being ghosted, whether by your most recent Bumble date or by a collaborator.  If you ghost us either by not posting on time or not showing up for an event, we will suspend you from the platform.  It's just that simple.

2) Let us know ahead of time if you need an extension.

Most of the time, we're able to build a bit of flexibility into our projects up front.  This does not mean that you can just ignore our deadlines and post a day or two late.  (This will result in a low reliability score on our platform, which can affect future collaborations.) It does mean that if you reach out and let us know that you're going to need extra time we should be able to give the brand a heads up and extend your deadline by a few days.  As long as you're not consistently asking for extensions on every project you work on, this won't affect your reliability. In special circumstances, it may be possible for us to give you even more leeway.  Just ask and we'll do our best to work with you.

If you end up having a last-minute emergency and can't let us know ahead of time, tell us as soon as you are able.  Last minute extensions are considered on a case-by-case basis. 

3) If you need to cancel, return your product.

There are occasions, such as when we're promoting a product launch or a sale, where deadlines are really hard and fast. Or there may be instances where you are simply unable to fulfill the requirements, even with an extension.  When this happens, the best thing to do is to let us know as soon as possible so we can find someone to replace you.  If you've already received product, we'd appreciate it if you could return it.  We'll even send you a return label.   

Obviously understands that, for most of you, social media is a side hustle.  You're doing this in addition to raising families, having full-time careers, and all of the amazing things you do every day.  That said, your work with us is still a serious commitment, and our brands rely on you to make campaigns successful.  Posting high quality content on time is the best way to build trust and to set yourself up for future collaborations.  When that is not possible, however, simply stay open and communicative.  Work with us and we'll work with you. 

Questions about our extension policy?  Leave them in the comments and I'll get back to you!