I have a question! Who do I ask?
We’ve grown a lot in the past year, and now we’re a team of nearly 50 people worldwide! Even with a bigger staff, we want you to know exactly who to reach out to anytime you have a question. Here’s a quick cheat sheet of contacts for frequently asked questions.
Questions about a specific project or collaboration → Ask the Client Success Manager
Ask the Client Success Manager who oversees your project. This will be the person who initially emailed you inviting you to apply for the project.
Their job is to work with both brands and influencers to make sure everyone has a great experience and that the project goes as smoothly as possible.
They’re also the number one expert on a particular project, so they’re the most likely to have answers to in-depth questions about the project brief, posting deadlines, or any other requirements.
If your request is urgent, put it in the subject line!
Most issues, including extensions, can be dealt with in a timely manner by your manager.
Managers tend to see and know everything happening with a project - so don’t worry, we have it all under control!
For general inquiries about working with Obviously or how to become an influencer → Ask the Communications Assistant
The Communications Assistant can take a look at your profile, double-check your data, or offer insight about how to land a project.
When in doubt, go to the Comms Assistant - they know a ton of general project info!
The CA is also the person who responds to anything related to our blog and newsletter.
Other ways to get in touch with Obviously for any reason→ Post right here on our blog!
This is a community forum where you can ask questions, receive advice, and share knowledge.
Your questions will be helpful to someone else!
Feel free to start or join any discussion right here.
We’re always keeping an eye out for questions, and we have a real person responding to everything across communications channels. It’s great getting to know you!